Welcome to MyFirstPet! These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website and purchasing products or services from us, you accept these terms and conditions in full. Do not continue to use MyFirstPet website if you do not accept all of the terms and conditions stated on this page.

1. Products and Services:
– MyFirstPet offers a range of products and services, including live pets, accessories, pet care products, and grooming services.
– All products and services are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
– We make every effort to accurately display the colors, sizes, and descriptions of our products. However, we cannot guarantee that your device’s display accurately reflects the actual colors and sizes of the products.

2. Live Pets:
– Our live pets are carefully selected and sourced from reputable breeders and suppliers.
– We provide information and guidance on the care and handling of live pets to ensure their well-being and your satisfaction.
– All live pet sales are final. We do not accept returns or exchanges on live pets. 

3. Accessories and Pet Care Products:
– We offer a wide range of accessories and pet care products to enhance the well-being and comfort of your pets.
– While we strive to provide accurate product descriptions and images, we cannot guarantee that all accessories and pet care products will meet your specific needs.
– Returns and exchanges of accessories and pet care products are subject to our return policy.

4. Ordering and Payment:
– Orders placed through our website are considered an offer to purchase products or services from us.
– We reserve the right to refuse or cancel any orders, including those with incorrect pricing or availability information.
– Payment for orders is processed securely through our website. We accept major credit cards, PayPal, and other payment methods as indicated during the checkout process.

5. Shipping and Delivery:
– We offer shipping to locations within India Only.
– Shipping costs and delivery times vary depending on the size and weight of the items ordered, as well as the shipping destination.
– We are not responsible for any delays or issues with shipping carriers, but we will do our best to assist you in resolving any problems that arise.

6. Returns and Exchanges:
– Our returns and exchanges policy applies to accessories and pet care products only.
– Items must be returned in their original condition and packaging within 7 days of purchase for a refund or exchange.
– Returns and exchanges of live pets is not accepted. 

7. Privacy Policy:
– Our privacy policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to our privacy policy.

8. Governing Law:
– These terms and conditions are governed by and construed in accordance with the laws of Andhra Pradesh, India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction.

9. Changes to Terms and Conditions:
– We reserve the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

By using our website and services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at support@myfirstpet.in